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Patient Resources

Mr Durrant assists all his patients with the necessary information they need, in addition to offering a wide array of resources. This allows your patient experience to be an organised, informative and seamless process.

Mr Durrant works with both ACC and private medical insurance clients. Please view the Payment Options page to view your options.

For international patients Mr Durrant works with Nazadel, specialists in international medical travel and treatment.

Mr Durrant has prepared instructions and pre-op surgical information that we recommend you read before your surgeries take place. Please refer to the educational articles and rehab manuals on this site to learn more about the surgical procedures, rehab and recovery processes offered by Mr Durrant.

Mr Durrant is based at the Ascot Office Park in Remuera but also has peripheral clinics throughout Auckland City.

Appointment Information

What you need to do for your first visit:

Please arrange for the following information/documents to be sent to Mr Durrant’s rooms prior to your appointment by faxing to 09 522 1711 or emailing to info@durrantortho.co.nz:

  • Your referral letter from your GP, physiotherapist, or specialist
  • Your ACC claim number (if applicable)
  • Copies of all scans, x-rays and other relevant medical tests
  • Copies of all medical records related to your injury (including previous surgical reports)

Missing documentation may result in a delay in your diagnosis/treatment, along with a consultation charge if we are unable to confirm your ACC claim details.

Please arrive 5-10 minutes early for your appointment. Mr Durrant is usually very punctual and any delay in your arrival inconveniences other patients. If you are late for your appointment it also may not be possible for Mr. Durrant to see you that day.

Please view the video directions on our “Contact Us” page. Most people find it very difficult to locate us and our designated parking the first time.

To reschedule or cancel your appointment:

Please contact us at least one working day before your appointment on 09 523 2765. Office hours are Monday to Friday 8.00 am – 4.30 pm.

Pre-op Process

As soon as your surgical date is confirmed, you will be sent an information pack.

This pack includes the following:

  • A covering letter confirming the day of your surgery (the report time for your surgery will be sent to you closer to the date)
  • A post-operative letter
  • Hospital registration forms
  • Anaesthetic questionnaire

Once you have read through the hospital and anaesthetic forms and completed them, please return them in the envelopes provided

Should you have any queries regarding the forms and information, please do not hesitate to contact Mr Durrant’s Ascot Office Park rooms on 09 523 2765.

Payment Options

Mr Durrant is a Southern Cross Health Society affiliated provider.

Consultation costs will be claimed directly from Southern Cross on your behalf.

There is no surcharge for your consultation with Mr Durrant.

Consultation costs will be claimed directly from ACC on your behalf.

Payment is expected at the time of consultation (Eftpos available). You will be provided with a receipt for insurance claim purposes.

Note: we are unable to accept credit card payments over the phone. Please contact our office if you have any questions or concerns.

Hospitals

Ascot Hospital

90 Greenlane Road East, Remuera, Auckland
Post: Ascot Hospital, Private Bag, Remuera, Auckland

Phone: 09 520 9500
Fax: 09 520 9501
Email: information@mercyascot.co.nz

Visiting hours: Monday – Sunday 11.00am – 8.00pm

Brightside Hospital

3 Brightside Rd, Epsom, Auckland 1023
PO Box 26064, Epsom, Auckland, 1344

Phone: 09 925 4200
Email: brightside@southerncrosshospitals.co.nz

Visiting hours: Monday – Sunday 11.00am – 8.00pm

Terminology

Acromioclavicular Joint
Your Acromioclavicular joint (AC Joint) is the bony ‘bump’ you can feel at the top of your shoulder. This AC joint is where your collar bone (clavicle) and the top of your shoulder blade (scapula) meet.

Arthroscopy
Arthroscopy or arthroscopic surgery is a procedure in which a small endoscope is inserted into the joint through a small incision in your skin.

Carpal Tunnel Release
Carpal tunnel release surgery involves cutting the ligament that creates the carpal tunnel. By cutting this ligament Mr Durrant releases the pressure on your median nerve which runs from the inside forearm through the wrist and into the palm of the hand.

Dislocation
Dislocation occurs when bones in a joint e.g. shoulder become displaced or misaligned. Dislocations are often caused by a sudden forceful impact to the joint.

DRUJ or Distal Radio-Ulna Joint
Your Distal Radio-Ulna Joint is situated in your wrist. The two bones in your forearm, the radius and the ulna, both come together and meet at the wrist joint.

Dupuytren’s Disease
Dupuytren’s Disease is a thickening of the fibrous tissue underneath the skin of your palm and fingers. Although painless, the thickening and tightening of this tissue can cause your fingers to curl.

Endoscopic Surgery
Endoscopic surgery uses scopes going through small incisions in order to diagnose and treat injuries and disease. Small tools can be attached to the endoscope allowing minimally invasive surgery with faster recovery time.

Joint Replacement Arthroplasty
Joint replacement surgery involves replacing a destroyed joint with an artificial joint. This can be used to treat arthritis of the hand as well as other joints.

Labrum
The labrum is a circular ring of smooth, soft cartilage within your shoulder joint. The head, or ball, of your upper arm bone (humerus) sits into this ring.

Lateral Epicondylitis (Tennis Elbow)
Lateral epicondylitis is a condition where the tendons that join the muscle in the forearm to the outer elbow joint, become inflamed, damaged, or torn.

Rotator Cuff
Your rotator cuff is comprised of four muscles and their associated tendons. The rotator cuff attaches your shoulder blade to your upper arm bone. These four muscles create a ‘cuff’ around the ball and socket joint of the shoulder.

SLAP Tear
Superior Labral tear from Anterior to Posterior. In a SLAP tear the top (superior) part of the Labrum cartilage ring becomes damaged.

TFCC
Triangular Fibro-Cartilaginous Complex is made up of a cartilage disc that sits over the end of your ulna (the bone in your arm).